Privacy Policy

1. Introduction

China FS Flavors & Fragrances (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, communicate with us, or purchase our products.

By accessing or using our services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

Contact information: Name, email, phone number, company name.
Business information: Inquiries, orders, billing, and shipping details.
Technical information: IP address, browser type, device type, cookies, and usage data.
Marketing preferences: Subscription status, communication preferences.

We do not sell personal data to third parties.

3. How We Use Your Information

Your data may be used for:

Processing and fulfilling orders.
Providing customer service and responding to inquiries.
Marketing communications (with consent).
Website improvement and analytics.
Compliance with legal and regulatory obligations.

4. Legal Basis for Processing (GDPR/UK GDPR)

We process personal data under the following bases:

Contract necessity – to fulfill your orders and inquiries.
Consent – for marketing communications.
Legitimate interest – to improve our services.
Legal obligation – to comply with applicable laws.

5. Your Rights (GDPR & UK GDPR)

You have the right to:

Access, correct, or delete your personal data.
Restrict or object to data processing.
Withdraw consent at any time.
Data portability (receive a copy of your data).
To exercise your rights, contact us at [email protected].

6. Your Rights (CCPA – California Residents)

If you are a California resident, you have the right to:

Know what personal information we collect and how we use it.
Request deletion of your personal data.
Opt out of the sale of personal data (we do not sell data).
Non-discrimination for exercising your privacy rights.

Requests may be submitted by email: [email protected].

7. Data Retention

We retain your information only as long as necessary for business, contractual, and legal purposes.

8. Data Security

We implement technical and organizational measures to safeguard personal data against unauthorized access, loss, or misuse.

9. International Data Transfers

As a global supplier, your data may be transferred and processed outside your country, including in jurisdictions that may not have equivalent data protection laws. We ensure appropriate safeguards under GDPR.